The proposed workshop in Dhaka, Bangladesh, seeks to provide a timely platform to facilitate the exchange of knowledge, experiences and expertise to assist a more comprehensive understanding of citizen-centric service delivery and identify potential for its application whereby countries and partners can benefit from a South-South approach. More concretely, it seeks to explore the role that innovation in service delivery can play in the realization of the Sustainable Development Goals (SDGs). This event aims to bring together relevant stakeholders, including public, private sectors and civil society organizations from across the academic, technical and international development communities to discuss ways of harnessing innovations in public service delivery for socioeconomic development.